This is our latest product and looks set to revolutionise the booking office. Attendant is a completely automated IVR service that’s able to accept telephone bookings when your staff are busy or even when no staff are present.
Attendant can deal with up to four simultaneous calls so customers will never be kept waiting and you’ll never miss a call. It’s just like having four of your best staff available twenty four hours a day for seven days of the week!
Best of all,Attendant’s virtual operators all work for a few pennies per hour, don't, require breaks, don’t call in sick and are always very polite to your customers.
It doesn't stop there either! Attendant not only accepts bookings, it deals with all your enquiries, cancellations and progress calls. Anything it can’t do is simply passed onto a real operator.
Attendant will work on a dedicated number or cut in on your normal number if calls are not being answered quickly enough..