DataMaster Ltd
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Bookings
Booking3a
Notice with call popping, we don’t need to type which eliminates any possibility of mistakes.
Bill also wants the car for half past four so pressing the F1 key takes us directly to time.
Even here we’ve minimised the key presses so that you don’t need to enter any trailing zeros.
We can just type 163 for 16:30  or just 17 for 17:00 if the booking had been for five PM
Total time to take this booking including entering the time, 5 seconds.
Call-Popping
(Caller ID)
Call Recording (while we’re here.)

Looking a little closer, you’ll notice
that a recording icon now shows
indicating that the call is being
recorded!


EasyBook’s built in call recorder
simply knocks spots off commercial
systems costing thousands of pounds. There’s no searching by date and time, just bring up the job details and press “P” to playback a complete recording of both sides of the conversation.

Call recording cuts down on errors and encourages your staff to be more polite to your customers.
 And the Price?

  All recording and playback functions are
  standard within EasyBook however,
  depending on your phone type, the interface
  unit will cost between £5 and £100 per 
  phone.
Recorded calls are stored along with the
    job details and can be played back at
    any time with a single key press.
  There’s no legal requirement to inform
 the customer you’re recording!